#1: Conversational Commerce for Love, Fun & Profit

E-Commerce has evolved from catalogs, to social selling, to mobile commerce and now, the next chapter is upon us: conversational commerce. I’ll take the audience through everything the need to know about the latest form of conversational commerce:

What brands are doing it well?
What platforms is it happening on? What’s going on with Facebook?
How can the audience bring conversational commerce to their business?
What have we learned when adopting bots and conversational mechanics at Smooch?